020 3821 9282
020 3821 9282

Privacy Policy

How Make A Holiday handles your data

Last updated: June 5, 2026 · Site: makeaholiday.co.uk

Make A Holiday (“we”, “us”) runs makeaholiday.co.uk for UK travellers seeking flight and holiday assistance. This policy explains what personal data we may collect, what we use it for, how long we keep it, and your rights — in plain language.

What we collect

When you use makeaholiday.co.uk or send us an enquiry, we may process identity and contact details (name, email, phone), travel preferences (routes, dates, party size, cabin), and anything you choose to add in free text. We may also receive technical data such as IP address, browser type, and coarse location from standard server logs — useful for security and improving the site.

Why we use it

We use this information to answer your request, prepare quotes or itineraries with suppliers, follow up by phone or email, and meet legal or regulatory obligations. We do not sell or rent your personal data to marketers.

Who else sees it

To arrange travel, we may need to share relevant details with airlines, consolidators, tour operators, payment processors, or IT hosts — only what is needed for your trip and always subject to their own policies. We remain responsible for our own processing as described here.

Cookies & similar tech

We use cookies and similar tools where they help the site function, keep forms secure, or measure anonymous usage. You can restrict cookies in your browser; some features may then work less smoothly.

Security & retention

We apply reasonable technical and organisational safeguards. No online transmission is 100% risk-free. We keep data only as long as needed for the purposes above, including any legal record-keeping.

Your rights (UK)

Depending on applicable law, you may ask for access, correction, erasure, restriction, or portability of your personal data, or object to certain processing. Contact us using the details below; we will respond within statutory timeframes.

Independence

Make A Holiday is an independent travel assistance business. We are not an airline, government agency, or embassy. Suppliers we introduce you to process data under their own notices.

External sites

Links to other websites are for convenience. We do not control their privacy practices — please read their policies before you submit data there.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change; continued use of makeaholiday.co.uk after changes means you accept the revised version.

Contact & questions

Data protection queries for Make A Holiday: